Refund policy

30-day return window

We accept returns within 30 days of your delivery date. Items must be unused, unworn, and in their original condition with all tags and packaging intact.

Eligibility requirements

  • Item must be in original, unused condition
  • Original packaging, tags, and accessories must be included
  • Proof of purchase (order number or receipt) is required
  • Item must not be listed under non-returnable items below
  • Return must be initiated within 30 days of delivery

How to start a return

  1. Contact our support team at emeryparkugc@gmail.com with your order number
  2. Our team will review your request and send you a return authorization
  3. Pack your item securely and include your order details inside
  4. Ship the item using the label or instructions provided
  5. Once received and inspected, your refund will be processed